Privacy Policy – Chaitra Elègance
At Chaitra Elègance(accessible at www.chaitraelegance.com), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website.
1. Information We Collect
Personal Information: We collect your name, email address, phone number, and billing/shipping addresses when you create an account or place an order.
Payment Information: All payments are securely processed by Razorpay. We do not store your debit/credit card numbers or other sensitive payment details.
Order History: Details of products purchased, order status, and transaction information.
Usage Data: We collect non-personal data like your IP address, browser type, and site activity through Google Analytics to improve our website.
2. How We Use Your Information
To process and fulfill your orders.
To provide shipping and order updates.
To offer customer support.
To improve our website experience and product offerings through analytics.
To prevent fraud and enhance site security.
We do not use your data for email or SMS marketing.
3. Cookies and Tracking Technologies
We use cookies to:
Maintain your login and shopping cart session.
Analyze user behavior with Google Analytics.
You can disable cookies via your browser settings, though this may affect your browsing experience.
4. Third-Party Sharing
We do not sell or rent your personal information. Your data is shared only with trusted partners for the following purposes:
Razorpay – for secure payment processing.
Logistics providers – to ensure successful order deliveries.
Email/SMS services – for essential order-related communication.
5. Data Security
Our website is protected with SSL encryption to ensure secure data transmission.
Access to your personal data is restricted to authorized personnel only.
6. Your Rights
You may access, update, or delete your account information at any time by logging into your account.
You may also request data deletion or raise privacy concerns by contacting us.
7. Policy Updates
We may revise this Privacy Policy from time to time. Any updates will be posted on this page with the effective date.
8. Contact Us
For questions or concerns regarding this Privacy Policy, please reach out to us:
